What is the contact number of Cera for registering complaints and how to find nearest service center of Cera? How to escalate your complaint to Cera nodal officer if your grievance is not resolved? Find out here.
You can use this information to send complaints to Cera support and get your issues resolved. Major products sold by Cera include sanitaryware, faucets, showers, tiles, kitchen sinks, and more.
Cera Customer Service
Customer Care Number | 1800-258-5500 |
Call Center Hours | 10:00 AM to 6:00 PM |
Customer Service Email | [email protected] |
Official Website | www.cera-india.com |
Contacting the Cera support is the first thing you should do, whenever you need a service or have a question or complaint. You can do this using the information given above. You may also visit the Cera service center directly and discuss the problem with them. You can find a list of Cera service centers near you by clicking over the city in the table below:
Cera Service Centers in India
About Cera
If you have reached this page looking for customer care number or email address of Cera, then you probably already know about this company and need not read any further. For those who don’t know, Cera offer a wide variety of bathroom and kitchen products like sanitaryware, faucets & showers, tiles, kitchen sinks, steam cubicles, whirlpools, mirror, and more. Cera owns 4 brands that includes Cera, Lustre, Senator, and Isvea.
Cera Social Media Customer Care
Providing customer support through twitter handle or on Facebook page is a latest trend and customers are loving it as the resolutions are usually faster when you post your complaint publicly on Cera’s Facebook page or on the twitter. In fact, FirstBestService, also makes use of these social media accounts when helping customers get resolution to their problems/complaints. So, go ahead and share your grievance on social media account of Cera customer service.
- Twitter Handle: @cera_india
- Facebook Fan Page: @Cera.India
Cera Grievance Redress Procedure
If you have a grievance that does not get resolved by Cera customer support or the Cera service center, then you can escalate your complaint to the Cera Nodal Officer by writing to him at
CERA Sanitaryware Limited, (Attn: Service Head)
7th & 8th Floor, B Wing, Privilon,
Ambli BRTS Road, ISKCON Crossroads,
Ahmedabad, Gujarat 380059
Ph: +91 79 49112222
If a satisfactory resolution is not provided by the Grievance officer of Cera, then you may consider reporting the case to INGRAM (Integrated Grievance Redressal Mechanism).