Sony customer service, head office address, social media accounts, and service center/branch address in different states and cities in India is provided below to help you send inquiries to Sony support and get your issues resolved.
Major products sold by Sony include Sony TV, Mobile Phones, Video and Digital Cameras, Audio Video Accessories, Sony Play Station, Broadcast and Professional products, Recording Media and Energy Devices, Car Audio and Visual Systems, Notebooks and Business Projectors, Personal Audio, etc.
Sony Customer Service
Customer Care Number | 1800 103 7799 |
Call Center Hours | 9:00 AM to 7:30 PM, IST |
Navigate to a Human | 1 for installation, 2 for other support, 1 for english,2 for hindi, 2 for technical support |
Average Wait Time | 3 minute |
Chat Support | Click Here |
Book Service Appointment | Click Here |
Track Repair Status | Click Here |
Sony Best Customer Care Phone Number
Based on feedback received from other customers, we conclude that 1800 103 7799 is the best Sony customer care number. The reason why most customers call Sony customer service is because they need service for their Sony product, installation service, product replacement, product warranty issues, and other customer service issues.
Best way to Contact Sony
While 1800 103 7799 is Sony best helpline number, there are 2 more ways to get in touch their support. The second best method to reach their support team, according to other Sony customers, is by chatting to the support Here. The next best option for customers looking for help is via customer service provided at their regional offices/service centers. You can find a list of their offices/service centers below.
Regional Offices of Sony in India
City | Address |
Bhubaneswar | Sony India Pvt Ltd. A-5/1 Bhoi Nagar, Unit-9 , 3rd Floor, Sachivalya Marg,Bhubaneswar -751022 Phone No: 0674-2391914/15, Fax No: 0674-2391910 |
Guwahati | Sony India Pvt Ltd. 1st Floor, Monal Tower, Opp. Assam Secretariat, G.S. Road, Dispur, Guwahati -781006 Phone No : 0361-2237857/2237859 |
Kolkata | Sony India Pvt Ltd. PS Arcadia Central, 5th Floor, Plot No-4 A , Abanindra Nath, Thakur Sarani ( Camac Street) Kolkata -700017 , West Bengal Phone No : 033 -44185000 |
Patna | Sony India Pvt Ltd. 4th Floor, Block-B, Sai Corporate Park, Rukanpura, Bailey Road, Patna – 800014 Phone No : 0612-3269866 Fax No: 0612-2599965 |
Ranchi | Sony India Pvt Ltd. First Floor, Samridhi Complex, Near St. Xavier School, Doranda, Ranchi – 834002 |
Chandigarh | Sony India Pvt Ltd. 3rd Floor, Adarsh Mall, Plot No 50, Industrial and Business Park,Phase-2, Chandigarh – 160002 Phone No : 0172-66 555 55, Fax No : 0172-66 555 66 |
Delhi | Sony India Pvt Ltd. A-18, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi – 110044. Phone No: 011 – 42458888, Fax No: 011 – 42458800 |
Ludhiana | Sony India Pvt Ltd. SCO 38-39 G, 1st Floor, BRS Nagar, Ludhiana -141012 Phone No : 0161-4632222, Fax No: 0161-4632225 |
Ghaziabad | Sony India Pvt Ltd. 24 Advocate Chambers, 2nd Floor, RDC Raj Nagar Ghaziabad, Uttar Pradesh-201002 Phone No : 0120 – 4940150, Fax No : 0120 – 4940180 |
Jaipur | Sony India Pvt Ltd. C-7, Sultan House, 1st Floor, Sawai Jai Singh Highway, Bani Park, Jaipur – 302016 Phone No : 0141-4041896, 4041897, Fax No : 0141-4041894 |
Lucknow | Sony India Pvt Ltd. 4th Floor, Eldeco Corporate Chambers, Vibhuti Khand , Opposite Kisan Mandi Bhawan, Phase 1 Gomti Nagar, Lucknow – 226010 Phone No : 0522-4921555, Fax No: 0522-4921510 |
Gurgaon | Sony India Pvt Ltd. Global Business Centre, Plot No. 32, Ground Floor, sector -44 ,Gurgaon, Haryan-122002 Phone No : 0124 – 4896200, Fax No: 0124 – 4896220 |
Bangalore | Sony India Pvt Ltd. 30, JNR City Centre, 5th Floor, Raja Ram Mohan Roy Road, Near IBIS Hotel, Sampangiramnagar, Bangalore-560027 Phone No : 080-66605555, Fax No : 080-25294987 |
Mangalore | Sony India Pvt Ltd. #2-1-2/6(2), First Floor, Hill Groove, Chilimbi Hills, 2nd Cross, Mangalore – 575006 Phone No : 0824-2455989 /2455990 /2455991 , Fax No: 0824 – 2455988 |
Chennai | Sony India Pvt Ltd. Centennial Square, 6th Floor, No. 6A, Dr. Ambedkar Road, Kodambakkam, Chennai – 600024 Phone No : 044-40403500, Fax No : 044-40403600 |
Cochin | Sony India Pvt Ltd. 2nd Floor, Muscat Tower S.A.Road, Kadavanthara, Cochin – 682020 Phone No : 0484-6619550 / 6619555, Fax No : 0484-2318629 |
Coimbatore | Sony India Pvt Ltd. III Floor, 1025/1 Skanda Square, Avinashi Road, Coimbatore – 641018 Phone No : 0422-4334455, Fax No : 0422-4334456 |
Hyderabad | Sony India Pvt Ltd. 1st Floor, Queena Square, #6-3-553, Erramanzil Road, Somajiguda, Hyderabad – 500082 Phone No : 040-67680200 Fax No : 040-67680300 |
Vijayawada | Sony India Pvt Ltd. Door No. 59-10-1/A,Matha Towers , 4th Floor, Ring Road, Patamatalanka, Vijayawada-520010 Phone No :0866-6467020-35, Fax No: 0866-6467035 |
Ahmedabad | Sony India Pvt Ltd. Office No. 1101, 1102, 1103, 1104, 1105. 11th Floor, Ratnaakar Nine Square, Vastrapur, Ahmedabad 380015. Phone No : 079 -26301760 / 26301787, Fax No : 079 – 26301766 |
Indore | Sony India Pvt Ltd. Office No. 403A & 403B, 4th Floor, Brilliant Solitaire, Plot No. 6-A, Scheme No. 78, Part-II, Vijay Nagar, Indore- 452 010 (M.P) Phone No : 0731- 474 4600, Fax No: 0731 – 4055761 |
Mumbai | Sony India Pvt Ltd. 2nd Floor, Crimpage Corporation, Plot No. 57, Street No.17, MIDC, Andheri East, Mumbai – 400093 Phone No : 022-61288000, Fax No : 022-28312935 |
Pune | Sony India Pvt Ltd. Office no. 201, 202, 203, 206, 2nd floor, Shree Ganesh Imperia Square, Survey No. 175/3, Wakad, Pune- 411057 Phone No : 9899944284, |
Nagpur | Sony India Pvt Ltd. Artefact Towers, Block No.109, 6th Floor, Kh-No.54/3, Chhatrapati Square, Wardha Road, Nagpur- 440015 Ph No : 0712 – 6689700, Fax No: 0712 – 2053542 |
Raipur | Sony India Pvt Ltd. Office No. 633 to 636,6th Floor, Magneto Mall, Labhandi, Raipur, C.G. Phone No : 0771- 4206000 |
Surat | Sony India Pvt Ltd. Office No. 301 – 302, Trinity Business Park, L. P. Savani Road, Madhuvan Circle, Pal, Adajan, Surat – 395009. Phone No : 0261-6500628 |
If you think this information is inaccurate or know of other ways to contact Sony customer service please let us know so we can share with other customers.
About Sony
Sony is the most recognized company in India that produces best quality of electronic goods. Sony India Pvt Ltd., has its headquarter at New Delhi with 10,400 dealers and distributors in all over India. Its products range from Sony TV, Mobile Phones, Video and Digital Cameras, Audio Video Accessories, Sony Play Station, Broadcast and Professional products, Recording Media and Energy Devices, Car Audio and Visual Systems, Notebooks and Business Projectors, Personal Audio, etc.
Sony Head Office Address
Sony India Pvt Ltd.
A-18, Mohan Co-operative Industrial Estate, Mathura Road
New Delhi – 110044
Phone No. : 011-66006600
Fax No. : 011 – 26959141/ 26959142
Sony Social Media Customer Care
Providing customer support through twitter handle or on Facebook page is a latest trend and customers are loving it as the resolutions are usually faster when you post your complaint publicly on Soni’s Facebook page or on the twitter. In fact, FirstBestService, also makes use of these social media accounts when helping customers get resolution to their problems/complaints. So, go ahead and share your grievance on social media account of Sony customer service.
- Facebook Fan Page :facebook.com/SonyIndia/
- YouTube Channel :youtube.com/user/sonyindia/
- Twitter Handle : twitter.com/Sony
- Instagram :instagram.com/sony/
Sony Service Centers in Central India
Sony Service Centers in East India
Sony Service Centers in North India
Sony Service Centers in South India
Sony Service Centers in West India
Sony Nodal Officer Contact Details & Escalation Procedure
For any unresolved requests/concerns, you can escalate the matter to the Grievance Officer of Sony by visiting or mailing your complaint to the head office or regional office of Sony in India.
If a satisfactory resolution is not provided by the Grievance officer of Sony, then you may consider reporting the case to INGRAM (Integrated Grievance Redressal Mechanism).
How is FirstBestService Related to Sony?
FirstBestService.com and Sony are not related. We only provide free tools and information to the visitors on our website about ways to contact companies like Sony. We are a free service that helps customers deal with customer service issues; we are not affiliated with Sony in any way.