What is the customer care number of VIP and how to find nearest service center of VIP? How to escalate your complaint to VIP nodal officer if your grievance is not resolved? Find out here.
You can use this information to send complaints to VIP support and get your issues resolved. Major products sold by VIP Industries include travel bags, skybags, backpacks, briefcase, luggage, and handbags.
VIP Industries Customer Care Number
| Customer Care Number | 022-4172 4444 |
| Call Center Hours | 10:00 AM to 6:00 PM, IST |
| Navigate to a Human | Press 7 to speak to a person or press 5 for making a service request. |
| Average Wait Time | 2 minute |
| Customer Service Email | [email protected] |
| Official Website | www.vipindustries.co.in |
Contacting the VIP support is the first thing you should do, whenever you need a service or have a question or complaint. You can do this using the information given above. You may also visit the VIP service center directly and discuss the problem with them. You can find a list of VIP service centers near you by clicking over the city in the table below:
VIP Service Centers in India
About VIP
VIP Industries is India’s largest and world’s number 2 luggage manufacturing company. VIP Industries sells luggage under sub-brands like Skybags, VIP, Aristocrat, and alfa. It acquired United Kingdom-based premium luggage brand Carlton in 2004. Other than luggage, VIP Industries also sells women handbags under sub-brand named “Caprese”.
VIP Social Media Customer Care
Providing customer support through twitter handle or on Facebook page is a latest trend and customers are loving it as the resolutions are usually faster when you post your complaint publicly on VIP’s Facebook page or on the twitter. In fact, FirstBestService, also makes use of these social media accounts when helping customers get resolution to their problems/complaints. So, go ahead and share your grievance on social media account of VIP customer service.
- Twitter Handle: @VIPBagsIndia
- Facebook Fan Page: @Vipbagsindia
VIP Grievance Redress Procedure
If you have a grievance that does not get resolved by VIP customer support or the VIP service center, then you can escalate your complaint to the VIP Nodal Officer by writing to him at
VIP Industries Limited
5th Floor, DGP House, 88-C,
Old Prabhadevi Road, Mumbai – 400025
Tel: 022 – 66539000
Fax: 022 – 66539089
If a satisfactory resolution is not provided by the Grievance officer of VIP, then you may consider reporting the case to INGRAM (Integrated Grievance Redressal Mechanism).
