Where is the nearest service center of Apple? How to escalate your complaint to Apple nodal officer if your grievance is not resolved? Find out here.
Every electronics item needs regular servicing and with time it can break down, requiring a repair by a technician. Though, rare, but this can happen with Apple devices as well. In such cases, all you need to do is call the Apple customer support and register a complaint about your iPhone, iPad, MacBook, and other Apple devices.
Apple Customer Care Numbers
|Customer Care Number||000800 1009009 (Local Number)|
|Call Center Hours||24 x 7 (Except Holidays)|
|Navigate to a Human||Press 1 for Hindi, 2 for Eng, Press 2 to skip sending a code, Then press 1 for iPhone, 2 for billing issues, 3 for iPad, 4 for MacBook , 5 for Apple Watch, 6 for Others.|
|Average Wait Time||2 minute|
|Apple Support App||Download Here (IOS)|
You may also visit the Apple service center directly and discuss the problem with them. You can find a list of Apple service centers near you by clicking over the city in the table below:
Apple Service Centers in India
If you have reached this page looking for customer care number or email address of Apple, then you probably already know about this company and need not read any further. For those who don’t know, Apple is one of the big 5 IT companies in America. It is famous worldwide for making high quality devices, be it phones, laptops, watches, or other devices. It is the 4th largest personal computer vendor and second-largest mobile phone manufacturer. Its products range from iPhone, Mac Laptops, iPad, Apple Watch, AirPods, Music, and more.
Apple Social Media Customer Care
Providing customer support through twitter handle is a latest trend and customers are loving it as the resolutions are usually faster when you post your complaint publicly on Apple’s Facebook page or on the twitter. In fact, FirstBestService, also makes use of these social media accounts when helping customers get resolution to their problems/complaints. So, go ahead and share your grievance on social media account of Apple customer service.
Apple Grievance Redress Procedure
If you have a grievance that does not get resolved by Apple customer support or the Apple service center, then you can escalate your complaint to the Apple Nodal Officer by writing to him at
Head Customer Care
Apple Inc, 19th Floor, Concorde Tower C,
UB City, No.24, Vittal Mallya Road,
Bangalore 560001, India.
Telephone: +91 80 4045 5150
Fax: 91 80 4045 5197
If a satisfactory resolution is not provided by the Grievance officer of Apple, then you may consider reporting the case to INGRAM (Integrated Grievance Redressal Mechanism).