Where is the nearest service center of Kaff? How to escalate your complaint to Kaff nodal officer if your grievance is not resolved? Find out here.
Every appliance needs regular servicing and with time it can break down, requiring a repair by a technician. This happens with Kaff kitchen appliances as well. In such cases, all you need to do is call the Kaff customer support and register a complaint.
Kaff Customer Care Numbers
|Customer Care Number
|1800 180 2221
|Call Center Hours
|10:00 AM to 6:00 PM, IST
|Navigate to a Human
|1 for English, 2 for Hindi, then 1 for service request or 9 to speak to a human.
|Customer Service Email
|Request Call Back
|SMS KAFF at 56677
You may also visit the Kaff service center directly and discuss the problem with them. You can find a list of Kaff service centers near you by clicking over the city in the table below:
Kaff Service Centers in India
KAFF is an Indian brand based in Gurugram. It started in India with unique imported chimneys from countries like Hungry, Italy & Germany in 1997. It seems that they continue to import majority of the products and don’t have manufacturing facilities of their own. Its products include Kitchen Chimney, Built-in Refrigerators, Built-in Ovens, Built-in Hobs, Dishwashers, Gas Cooktops, Microwave Ovens, and other home appliances.
Kaff Social Media Customer Care
Providing customer support through twitter handle or on Facebook page is a latest trend and customers are loving it as the resolutions are usually faster when you post your complaint publicly on Kaff’s Facebook page or on the twitter. In fact, FirstBestService, also makes use of these social media accounts when helping customers get resolution to their problems/complaints. So, go ahead and share your grievance on social media account of Kaff customer service.
Kaff Grievance Redress Procedure
If you have a grievance that does not get resolved by Kaff customer support or the Kaff service center, then you can escalate your complaint to the Kaff Nodal Officer by writing to him at
Head Customer Care
Kaff Appliances (I) Pvt.Ltd ,
S.S. Plaza, 4th Floor, Sector -47 ,
Gurgaon -122018 Haryana.
If a satisfactory resolution is not provided by the Grievance officer of Kaff, then you may consider reporting the case to INGRAM (Integrated Grievance Redressal Mechanism).