What is the customer care number of Exide and how to find nearest service center of Exide? How to escalate your complaint to Exide nodal officer if your grievance is not resolved? Find out here.
You can use this information to send complaints to Exide support and get your issues resolved. Major products sold by Exide include automotive batteries, inverter batteries, industrial batteries, exide neo, genset batteries, solar batteries, and solar PV modules.
Exide Customer Care Number
|Customer Care Number||1800 103 5454|
|Call Center Hours||10:00 AM to 6:00 PM, IST|
|Navigate to a Human||Press 1 for Automotive or Inverter battery or Exide Inverter, Press 2 for Industrial or solar battery. Then press 1 for English, or 2 for Hindi. Then press 1 for door step service, or Press 9 to speak to a person.|
|Average Wait Time||2 minute|
|Customer Service Email||[email protected]|
|WhatsApp Support||Click Here|
|Register Doorstep Service||www.exidecare.com|
Contacting the Exide support is the first thing you should do, whenever you need a service or have a question or complaint. You can do this using the information given above. You may also visit the Exide service center directly and discuss the problem with them. You can find a list of Exide service centers near you by clicking over the city in the table below:
Exide Service Centers in India
If you have reached this page looking for customer care number or email address of Exide, then you probably already know about this company and need not read any further. For those who don’t know, Exide Industries Ltd, is an Indian multinational battery company. It is the largest manufacturer of automotive and industrial lead-acid batteries in India. Its products include Automotive Batteries, Inverter Batteries, Industrial batteries, Exide NEO, Genset Batteries, solar batteries, and solar PV modules.
Exide Social Media Customer Care
Providing customer support through twitter handle or on Facebook page is a latest trend and customers are loving it as the resolutions are usually faster when you post your complaint publicly on Exide’s Facebook page or on the twitter. In fact, FirstBestService, also makes use of these social media accounts when helping customers get resolution to their problems/complaints. So, go ahead and share your grievance on social media account of Exide customer service.
Exide Grievance Redress Procedure
If you have a grievance that does not get resolved by Exide customer support or the Exide service center, then you can escalate your complaint to the Exide Nodal Officer by writing to him at
Exide Industries Limited
Exide House, 59E, Chowringhee Road,
Kolkata – 700 020
PHONE: +91 33 2302 3400, 2283 2118/ 50/ 71
FAX: (033) 22832175
E-MAIL: [email protected]
If a satisfactory resolution is not provided by the Grievance officer of Exide, then you may consider reporting the case to INGRAM (Integrated Grievance Redressal Mechanism).