What is the contact number of Tecno Mobile for registering complaints and when to visit their service center? How to escalate your complaint to Tecno nodal officer if your grievance is not resolved? Find all of this information here.
Every electronic product needs regular servicing and with time it can break down, requiring a repair by a technician. This happens with Tecno Mobiles as well. In such cases, all you need to do is call the Tecno customer support and register a complaint.
Tecno Customer Service
|Customer Care Number||+91-120-6650888|
|Call Center Hours||10:00 AM to 6:00 PM, IST|
|Navigate to a Human||1 for Hindi, 2 for English, then 2, and again 1|
|Average Wait Time||1 minute|
|Customer Service Email||[email protected]|
You may also visit the Tecno Mobile service center directly and discuss the problem with them. You can find a list of Tecno Mobile service centers near you by clicking over the city in the table below:
Tecno Service Centers in India
About Tecno Mobile
Tecno Mobile, a subsidiary of Transsion Holdings, is a prominent Chinese mobile phone manufacturer renowned for its diverse selection of mobile devices designed to meet a wide spectrum of needs and budgets. Tecno mobile phones are acclaimed for their reliability, durability, and affordability. Its products in India include mobile phones, laptops, earbuds, and other mobile phone accessories.
Tecno Mobile Social Media Customer Care
Providing customer support through twitter handle or on Facebook page is a latest trend and customers are loving it as the resolutions are usually faster when you post your complaint publicly on Tecno Mobile’s Facebook page or on the twitter. In fact, FirstBestService, also makes use of these social media accounts when helping customers get resolution to their problems/complaints. So, go ahead and share your grievance on social media account of Tecno Mobile customer service.
Tecno Mobile Grievance Redress Procedure
If you have a grievance that does not get resolved by Tecno Mobile customer support or the Tecno Mobile service center, then you can escalate your complaint to the Tecno Mobile Nodal Officer by writing to him at
Head Customer Care
G-Mobile Devices Private Limited
Unit No. B – 301, Third Floor, Tower – B,
Advant IT Park, Plot No. – 7, Sector – 142,
Noida, Uttar Pradesh – 201301
If a satisfactory resolution is not provided by the Grievance officer of Tecno Mobile, then you may consider reporting the case to INGRAM (Integrated Grievance Redressal Mechanism).