Where is the nearest service center of Hitachi AC? How to escalate your complaint to Hitachi nodal officer if your grievance is not resolved? Find out here.
Every appliance needs regular servicing and with time it can break down, requiring a repair by a technician. This happens with Hitachi air conditioners and refrigerators as well. In such cases, all you need to do is call the Hitachi customer support and register a complaint.
Hitachi Customer Care Numbers
| Customer Care Number | 079-71414848 |
| Call Center Hours | 10:00 AM to 6:00 PM, IST |
| Navigate to a Human | 1 for English, 2 for Hindi, then 1 for AC cleaning, or 2 for repair request or 3 for AC installation. |
| Official Website | Hitachiaircon.com/in/ |
| Customer Service Email | [email protected] |
| WhatsApp Support | 756-788-4848 |
You may also visit the Hitachi AC service center directly and discuss the problem with them. You can find a list of Hitachi service centers near you by clicking over the city in the table below:
Hitachi Service Centers in India
About Johnson Controls – Hitachi Air Conditioning
Johnson Controls-Hitachi Air Conditioning is a joint venture between Hitachi, a Japanese multinational company and Johnson Controls International, an American Irish conglomerate specializing in fire, HVAC, and security equipment for buildings. In India, it sells all types of air conditioners, refrigerators, chillers, and ventilators.
Hitachi Social Media Customer Care
Providing customer support through twitter handle or on Facebook page is a latest trend and customers are loving it as the resolutions are usually faster when you post your complaint publicly on Hitachi’s Facebook page or on the twitter. In fact, FirstBestService, also makes use of these social media accounts when helping customers get resolution to their problems/complaints. So, go ahead and share your grievance on social media account of Hitachi customer service.
- Twitter Handle: @HitachiHomes
- Facebook Fan Page: @HitachiHomes
Hitachi Grievance Redress Procedure
If you have a grievance that does not get resolved by Hitachi customer support or the Hitachi service center, then you can escalate your complaint to the Hitachi Nodal Officer by visiting or writing to him at the nearest Johnson Controls – Hitachi offices mentioned below.
Hitachi Regional/Branch Offices in India
| Ahmedabad, Gujarat | 903-904, Abhijeet-1, Mithakhalli Six Cross Road, Navrangpura, Ahmedabad, Gujarat-380009 Tel: 079-26402024 |
| Mehsana, Gujarat |
Hitachi Complex, Karan Nagar Kadi, Dist. Mehsana – 384 440 Gujarat, India |
| Delhi | 301, Third Floor, DMRC Bldg., New Ashok Nagar Metro station, New Delhi – 110096. Tel: 011-22717161 / 62 |
| Noida /Ghaziabad | 101, First Floor, DMRC Bldg., New Ashok Nagar Metro station, New Delhi – 110096. |
| Lucknow | Ground floor, 8 A, Faizabad Road, Opp. Dua Ka Ghar, Lucknow -226007. |
| Gurgaon | 905 – 908, 9th Floor, JMD Regent Square, Block K, DLF City, Phase-2, M.G. Road, Gurugram – 122001, Haryana |
| Ludhiana | SCF – IV, 1st & 2nd Floor, D Block Market, Model Town Extention, Nr. Hotel Silver Stone, Dugri Road, Ludiana – 141 002 |
| Jaipur | S-14-15, Subhash Nagar Shopping Centre,Opp. Khandaka House, Near Hotel Ghurgat, Shastri Nagar, Jaipur – 302 016 |
| Mumbai | A-407, Boomerang, Chandivali Farm Road, Near Chandivali Studio, Saki Naka, Andheri (East), Mumbai – 400072 |
| Mumbai | Unit 2B-1, 2ND Floor, Corpora Building, Near Shangrilla Biscuits, LBS Road, Bhandup, West Mumbai, Mumbai- 400078 |
| Pune | 604, 6th Floor, Nyati Emporious, Pashan Highway side Road, Mahalunge, Baner, Pune- 411045 |
| Indore | C/O Brilliant Estate, Ground Floor, Plot No.6A, Scheme No. 78 – II, Vijay Nagar, Indore, Madhya Pradesh-452010 |
| Bangalore | No. 142, KM Towers, Kengal Hanumanthaiah Road (Double Road), Near to Bharat Petrol Pump, Bangalore – 560027 |
| Chennai | 180, Capital Towers, 5th floor, Kodambakkam High Road, Nungambakkam, Chennai-600034 |
| Hyderabad | H No 1-8-303/33/1, Roxana Sanai, 2nd Floor, Sardar Patel Road, Near to Rasoolpura Metro Rail Station, Rasoolpura, Secunderabad – 500003 |
| Cochin | 4th Floor, Jose Annex Building, Jose Junction, MG Road, Cochin – 682016 |
| Kolkata | Bhakta Tower,8th Floor, BlockKB -22, Sector 3, Salt Lake, Kolkata-700098 Tel: 03323355647/03323357434 |
| Bhubaneshwar | N-4-F/25, IRC Village, Nayapalli, Bhubaneswar, Odisha 751015 |
| Patna | 4th Floor,Unit No. 401, Balajee Laxmi Enclave, Boaring Canal Road, Patna, Bihar |
| Vijayawada | D. No: 60-1-7/2, 1St Floor, SVR Plaza, Siddhartha Nagar, Near Modern Super Market, Vijayawada- 520010 |
If a satisfactory resolution is not provided by the Grievance officer of Hitachi, then you may consider reporting the case to INGRAM (Integrated Grievance Redressal Mechanism).