What is the contact number of Proscenic for registering complaints and when to visit their service center? How to escalate your complaint to Proscenic nodal officer if your grievance is not resolved? Find all of this information here.
Every appliance/electronic product needs regular servicing and with time it can break down, requiring a repair by a technician. This happens with Proscenic appliances as well. In such cases, all you need to do is call the Proscenic customer support and register a complaint.
Proscenic Customer Service
| Customer Care Number | 1800 843 1008 |
| Call Center Hours | 10:00 AM to 6:00 PM, IST |
| Navigate to a Human | 1 for Hindi, 2 for English, and then 1. |
| Average Wait Time | 2 minute |
| Customer Service Email | [email protected] |
| Official Website | www.proscenic.co.in |
You may also visit the Proscenic service center directly and discuss the problem with them. You can find a list of Proscenic service centers near you by clicking over the city in the table below:
Proscenic Service Centers in India
About Proscenic
If you have reached this page looking for customer care number or email address of Proscenic, then you probably already know about this company and need not read any further. For those who don’t know, Proscenic is a leading brand for smart home appliances like robot vacuums, air fryers, dry vacuum cleaners, wet vacuum cleaners (moppers), air purifiers, and more. It is based in China with branches in Japan, Britain, Germany, and France. In India, it has head office at Bengaluru, Karnataka.
Proscenic Social Media Customer Care
Providing customer support through twitter handle or on Facebook page is a latest trend and customers are loving it as the resolutions are usually faster when you post your complaint publicly on Proscenic’s Facebook page or on the twitter. In fact, FirstBestService, also makes use of these social media accounts when helping customers get resolution to their problems/complaints. So, go ahead and share your grievance on social media account of Proscenic customer service.
- Twitter Handle: @proscenicglobal
- Facebook Fan Page: @proscenicindia
Proscenic Grievance Redress Procedure
If you have a grievance that does not get resolved by Proscenic customer support or the Proscenic service center, then you can escalate your complaint to the Proscenic Nodal Officer by writing to him at
Proscenic India (Attn: Head Customer Care)
HM Geneva House, Cunningham Rd,
Vasant Nagar, Bengaluru,
Karnataka 560051
If a satisfactory resolution is not provided by the Grievance officer of Proscenic, then you may consider reporting the case to INGRAM (Integrated Grievance Redressal Mechanism).