Mercedes Customer Service, Head Office, & Service Center Details

Mercedes customer service, head office address, social media accounts, and service center in different states and cities in India is provided below to help you send inquiries to Mercedes support and get your issues resolved.

Major cars and SUV / MUV sold by Mercedes include Mercedes-Benz C-Class, Mercedes-Benz GLS, Mercedes-Benz GLC, Mercedes-Benz E-Class, Mercedes-Benz S-Class, Mercedes-Benz G-Class, Mercedes-Benz GLE, Mercedes-Benz AMG GLC 43 Coupe, Mercedes-Benz C-Class Cabriolet, Mercedes-Benz AMG GT, Mercedes-Benz GLC Coupe, Mercedes-Benz V-Class, Mercedes-Benz AMG GLE Coupe, Mercedes-Benz CLS, Mercedes-Benz C-Coupe, Mercedes-Benz S-Coupe, Mercedes-Benz AMG GT 4-Door Coupe, Mercedes-Benz EQC, Mercedes-Benz E-Class All Terrain, Mercedes-Benz A-Class Limousine, Mercedes-Benz E-Class Facelift, Mercedes-Benz New S-Class, Mercedes-Benz E-Class Cabriolet Facelift, and Mercedes-Benz New GLA.

Mercedes Customer Service

Customer Care Number 000 8000 50 1888 (Call Back Request)
Call Center Hours 10:00 AM to 6:00 PM, IST
Average Wait Time 1 minute
Customer Service Email cs.ind@cac.mercedes-benz.com
Online Enquiry Form Click Here
Online Service Appointment Form Click Here
Mercedes Customer Care Number 000 8000 50 1888 Click To Tweet

Mercedes Best Customer Care Phone Number

Based on feedback received from other customers, we conclude that 000 8000 50 1888 is the best Mercedes customer care number. The reason why most customers call Mercedes customer service is because they are facing a problem with their Mercedes Car and want to contact the company for any service related complaint like servicing, repair, painting and bodyshop services for its cars and SUVs.

Best way to Contact Mercedes

While 000 8000 50 1888 is Mercedes best helpline number, there are 2 more ways to get in touch their support. The second best method to reach their support team, according to other Mercedes customers, is by emailing your complaint at cs.ind@cac.mercedes-benz.com . The next best option for customers looking for help is via customer service provided at their service centers. You can find a list of their service centers below.

If you think this information is inaccurate or know of other ways to contact Mercedes customer service please let us know so we can share with other customers.

About Mercedes

Mercedes-Benz India was Founded in 1994. It is one the  India’s most admired and oldest luxury automobile manufacturer company. It belongs to German automotive Marque. In India, the company set up it’s first plant in 2015 that spread over 100 acres at Chakan, Maharashtra. It is among the top-most plants of Mercedes-Benz globally. Mercedes-Benz has 5 upcoming cars in India, A-Class Limousine, E-Class Facelift, New S-Class, E-Class Cabriolet Facelift and New GLA. Currently, Mercedes-Benz India has the widest network of  luxury car making in 47 cities of India with 96 outlets.

Mercedes Head Office Address

E-3, MIDC Chakan, Phase III, Chakan Industrial Area,
Kuruli & Nighoje, Taluka: Khed Chakan,
Maharashtra- 410501, India

Mercedes Social Media Customer Care

Providing customer support through twitter handle or on Facebook page is a latest trend and customers are loving it as the resolutions are usually faster when you post your complaint publicly on Mercede’s Facebook page or on the twitter. In fact, FirstBestService, also makes use of these social media accounts when helping customers get resolution to their problems/complaints. So, go ahead and share your grievance on social media account of Mercedes customer service.

Mercedes Service Centers in Central India

Mercedes Service Centers in East India

Mercedes Service Centers in North India

Mercedes Service Centers in South India

Mercedes Service Centers in West India

Mercedes Nodal Officer Contact Details & Escalation Procedure

For any unresolved requests/concerns, you can escalate the matter to the Grievance Officer of Mercedes by mailing a letter by registered post to its head office address as given above.

If a satisfactory resolution is not provided by the Grievance officer of Mercedes, then you may consider reporting the case to INGRAM (Integrated Grievance Redressal Mechanism).

How is FirstBestService Related to Mercedes?

FirstBestService.com and Mercedes are not related. We only provide free tools and information to the visitors on our website about ways to contact companies like Mercedes. We are a free service that helps customers deal with customer service issues; we are not affiliated with Mercedes in any way.