Genus Customer Service & Grievance Officer Contact Details

What is the contact number of  Genus Inverter, battery and solar for registering complaints and how to find nearest service center of Genus? How to escalate your complaint to Genus nodal officer if your grievance is not resolved? Find out here.

You can use this information to send complaints to Genus support and get your issues resolved. Major products sold by Genus include tabular batteries, solar batteries, solar inverter, home inverter, UPS, solar panels, sine wave inverter, and more.

Genus Customer Service

Genus Customer Care Number +91 9667123456 Share on X

Contacting the Genus support is the first thing you should do, whenever you need a service or have a question or complaint. You can do this using the information given above. You may also visit the Genus service center directly and discuss the problem with them.  You can find a list of Genus service centers near you by clicking over the city in the table below:

Genus Service Centers in India

Andaman & Nikobar	Delhi	Himachal Pradesh	Sikkim	Tamil Nadu
Genus Port Blair	Genus New Delhi	Genus Shimla	Genus Gangtok	Genus Namakkal
				Genus Kallakurichi
Andhra Pradesh	Goa	Kerala	Odisha	Genus Thirumangalam
Genus Visakhapatnam	Genus Vasco Da Gama	Genus Thiruvananthapuram	Genus Bhubaneswar	Genus Coimbatore
Genus  Vijayawada	Genus Panaji	Genus Kochi	Genus Cuttack	Genus Chennai
Genus Guntur	Genus Margao	Genus Kozhikode	Genus Berhampur	Genus Madurai
Genus Nellore		Genus Kollam	Genus Rourkela	Genus Tiruchirappalli
Genus Kurnool	Gujarat	Genus Thrissur	Genus Puri	Genus Salem
Genus Kadapa	Genus Ahmedabad	Genus Alappuzha	Genus Sambalpur	Genus Tirunelveli
Genus  Rajahmundry	Genus Surat	Genus Kottayam	Genus Balangir	Genus Ambattur
Genus Kakinada	Genus Vadodara	Genus Ponnani	Genus Jharsuguda	Genus Tiruppur
Genus Anantapur	Genus Rajkot	Genus Vatakara	Genus Bargarh	Genus Avadi
Genus  Vijayanagaram	Genus Bhavnagar	Genus Kanhangad	Genus Paradip	Genus Tiruvottiyur
Genus  Tenali	Genus Jamnagar	Genus Karunagappally	Genus Bhawanipatna	Genus Thoothukudi
Genus Ongole	Genus Junagadh	Genus Taliparamba	Genus Dhenkanal	Genus Karur
Genus Eluru	Genus Gandhidham	Genus Koyilandy	Genus Barbil	Genus Nagercoil
Genus Nandyal	Genus Nadiad	Genus Neyyattinkara	Genus Kendujhar	Genus Thanjavur
Genus Chittoor	Genus Gandhinagar	Genus Kayamkulam	Genus Gunupur	Genus Pallavaram
Genus Machilipatnam	Genus Anand	Genus Thrippunithura	Genus Sunabeda	Genus Dindigul
Genus Adoni	Genus Morbi	Genus Thodupuzha	Genus Rayagada	Genus Vellore
Genus Hindupur	Genus Mehsana	Genus Nedumangad	Genus Jatani	Genus Erode
Genus Bhimavaram	Genus Surendranagar Dudhrej	Genus Kannur		Genus Kumbakonam
Genus  Madanapalle	Genus Valsad	Genus Tirur	Puducherry	Genus Pudukkottai
Genus Guntakal	Genus Vapi	Genus Thiruvalla	Genus Uzhavarkarai	Genus Hosur
Genus Srikakulam	Genus Anjar	Genus Kasaragod	Genus Pondicherry	Genus Karaikudi
Genus Dharmavaram	Genus Dhoraji	Genus Kunnamkulam	Genus Karaikal	Genus Viluppuram
Genus Gudivada	Genus Khambhat	Genus Ottappalam	Genus Yanam	Genus Tiruchengode
Genus Narasaraopet	Genus Himatnagar			Genus Vaniyambadi
Genus Tadipatri	Genus Keshod		Punjab	Genus Theni Allinagaram
Genus Kavali	Genus Wadhwan		Genus Chandigarh	Genus Udhagamandalam
Genus Tadepalligudem	Genus Ankleshwar	Madhya Pradesh	Genus Ludhiana	Genus Aruppukkottai
Genus Amaravati	Genus Savarkundla	Genus Indore	Genus Amritsar	Genus Paramakudi
Genus Yemmiganur	Genus Kadi	Genus Bhopal	Genus Jalandhar	Genus Arakkonam
Genus Kadiri	Genus Visnagar	Genus Gwalior	Genus Patiala	Genus Virudhachalam
Genus Chirala	Genus Upleta	Genus Jabalpur	Genus Bathinda	Genus Srivilliputhur
Genus Anakapalle	Genus Una	Genus Ujjain	Genus Firozpur	Genus Tindivanam
Genus Dhone	Genus Sidhpur	Genus Dewas	Genus Mohali	Genus Virudhunagar
Genus Sullurpeta	Genus Unjha	Genus Satna	Genus Batala
Genus Tanuku	Genus Mangrol	Genus Sagar	Genus Pathankot	Genus Valparai
Genus Rayachoti	Genus Viramgam	Genus Ratlam	Genus Moga	Genus Sankarankovil
Genus Srikalahasti	Genus Modasa	Genus Rewa	Genus Abohar	Genus Tenkasi
Genus Bapatla	Genus Palitana	Genus Katni	Genus Malerkotla	Genus Palani
Genus Naidupet	Genus Petlad	Genus Singrauli	Genus Khanna	Genus Puliyankudi
Genus Nagari		Genus Burhanpur	Genus Phagwara	Genus Pattukkottai
Genus Gudur	Haryana	Genus Khandwa	Genus Muktsar	Genus Tiruppur
Genus Piler	Genus Faridabad	Genus Morena	Genus Barnala	Genus Tirupathur
Genus Vinukonda	Genus Gurugram	Genus Bhind	Genus Faridkot	Genus Chidambaram
Genus Narasapuram	Genus Rohtak	Genus Guna	Genus Hoshiarpur	Genus Ramanathapuram
Genus Nuzvid	Genus Hisar	Genus Shivpuri	Genus Kapurthala	Genus Udumalaipettai
Genus Markapur	Genus Panipat	Genus Itarsi	Genus Zirakpur	Genus Gobichettipalayam
Genus Ponnur	Genus Karnal	Genus Sarni	Genus Kot Kapura	Genus Thiruvarur
Genus Kandukur	Genus Sonipat	Genus Sehore	Genus Firozpur Cantonment	Genus Thiruvallur
Genus Bobbili	Genus Yamunanagar	Genus Mhow Cantonment	Genus Dhuri	Genus Panruti
Genus Rayadurg	Genus Panchkula	Genus Seoni	Genus Rajpura
Genus Samalkot	Genus Bhiwani	Genus Ashok Nagar	Genus Sangrur	Uttar Pradesh
Genus Jaggaiahpet	Genus Sirsa	Genus Tikamgarh	Genus Fazilka	Genus Sherkot
Genus Tuni	Genus Jind	Genus Shahdol	Genus Gurdaspur	Genus Kalpi
Genus Amalapuram	Genus Thanesar	Genus Pithampur	Genus Kharar	Genus Tundla
Genus Bheemunipatnam	Genus Kaithal	Genus Alirajpur	Genus Gobindgarh	Genus Lucknow
Genus Venkatagiri	Genus Rewari	Genus Mandla	Genus Mansa	Genus Kanpur
Genus Sattenapalle	Genus Palwal	Genus Mandideep	Genus Malout	Genus Ghaziabad
Genus Pithapuram	Genus Hansi	Genus Sheopur	Genus Nabha	Genus Agra
	Genus Narnaul	Genus Shajapur	Genus Tarn Taran	Genus Meerut
	Genus Fatehabad	Genus Sidhi	Genus Jagraon	Genus Varanasi
Assam	Genus Gohana	Genus Panna	Genus Sunam	Genus Allahabad/Prayagraj
Genus Guwahati	Genus Tohana			Genus Bareilly
Genus Silchar	Genus Narwana	Maharashtra		Genus Moradabad
Genus Dibrugarh	Genus Mandi Dabwali	Genus Mumbai		Genus Aligarh
Genus Jorhat	Genus Ambala	Genus Pune	Rajasthan	Genus Saharanpur
Genus Nagaon	Jammu and Kashmir	Genus Nagpur	Genus Jaipur	Genus Gorakhpur
Genus Sivasagar	Genus Srinagar	Genus Thane	Genus Jodhpur	Genus Noida
Genus Tinsukia	Genus Jammu	Genus Pimpri-Chinchwad	Genus Kota	Genus Firozabad
Genus Tezpur	Genus Anantnag	Genus Nashik	Genus Bikaner	Genus Loni
Genus Karimganj	Genus Sopore	Genus Kalyan-Dombivli	Genus Ajmer	Genus Jhansi
Genus Bongaigaon	Genus Kathua	Genus Vasai-Virar	Genus Udaipur	Genus Muzaffarnagar
Genus Goalpara		Genus Aurangabad	Genus Bhilwara	Genus Mathura
Genus Dhubri	Jharkhand	Genus Navi Mumbai	Genus Alwar	Genus Shahjahanpur
Genus Diphu	Genus Dhanbad	Genus Solapur	Genus Bharatpur	Genus Rampur
Genus North Lakhimpur	Genus Ranchi	Genus Mira-Bhayandar	Genus Sikar	Genus Mau
	Genus Jamshedpur	Genus Bhiwandi	Genus Pali	Genus Farrukhabad
	Genus Bokaro	Genus Amravati	Genus Sri Ganganagar	Genus Hapur
	Genus Mango	Genus Nanded	Genus Makrana	Genus Etawah
	Genus Deoghar	Genus Kolhapur	Genus Sujangarh	Genus Mirzapur
	Genus Phusro	Genus Ulhasnagar	Genus Sardarshahar	Genus Bulandshahr
Bihar	Genus Hazaribagh	Genus Sangli-Miraj & Kupwad	Genus Ladnu	Genus Sambhal
Genus Patna	Genus Ramgarh	Genus Malegaon	Genus Ratangarh	Genus Amroha
Genus Gaya	Genus Medininagar	Genus Jalgaon	Genus Nokha	Genus Fatehpur
Genus Bhagalpur	Genus Giridih	Genus Akola	Genus Nimbahera	Genus Raebareli
Genus Muzaffarpur	Genus Jhumri Tilaiya	Genus Latur	Genus Suratgarh	Genus Khora, Ghaziabad
Genus Bihar Sharif	Genus Saunda	Genus Dhule	Genus Rajsamand	Genus Orai
Genus Darbhanga	Genus Sahibganj	Genus Ahmednagar	Genus Lachhmangarh	Genus Bahraich
Genus Purnia	Genus Daltonganj	Genus Chandrapur	Genus Rajgarh (Churu)	Genus Jaunpur
Genus Begusarai	Genus Chaibasa	Genus Parbhani	Genus Sri Madhopur	Genus Unnao
Genus Munger	Genus Chakradharpur	Genus Ichalkaranji	Genus Nasirabad	Genus Budaun
Genus Chhapra		Genus Jalna		Genus Ballia
Genus Danapur	West Bengal	Genus Ambarnath	Telangana	Genus Tanda
Genus Katihar	Genus Kolkata	Genus Bhusawal	Genus Hyderabad	Genus Nagina
Genus Saharsa	Genus Howrah	Genus Panvel	Genus Warangal	Genus Shamli
Genus Hajipur	Genus Durgapur	Genus Satara	Genus Nizamabad	Genus Najibabad
Genus Sasaram	Genus Asansol	Genus Amalner	Genus Karimnagar	Genus Shikohabad
Genus Dehri	Genus Alipurduar	Genus Akot	Genus Ramagundam	Genus Sikandrabad
Genus Siwan	Genus Suri	Genus Pandharpur	Genus Secunderabad	Genus Shahabad, Hardoi
Genus Bettiah	Genus Jhargram	Genus Shrirampur	Genus Khammam	Genus Pilkhuwa
Genus Motihari	Genus Siliguri	Genus Parli	Genus Mahbubnagar	Genus Renukoot
Genus Kishanganj	Genus Maheshtala	Genus Washim	Genus Suryapet	Genus Vrindavan
Genus Jamalpur	Genus Rajpur Sonarpur	Genus Ambejogai	Genus Miryalaguda	Genus Ujhani
Genus Buxar	Genus South Dum Dum	Genus Manmad	Genus Gadwal	Genus Laharpur
Genus Jehanabad	Genus Rajarhat	Genus Ratnagiri	Genus Jagtial	Genus Tilhar
Genus Aurangabad, BR	Genus Bhatpara	Genus Uran Islampur	Genus Bhadrachalam	Genus Sahaswan
Genus Lakhisarai	Genus Panihati	Genus Pusad	Genus Nirmal	Genus Rath
Genus Nawada	Genus Kamarhati	Genus Sangamner	Genus Kamareddy
Genus Jamui	Genus Bardhaman	Genus Shirpur-Warwade	Genus Kothagudem	Karnataka
Genus Sitamarhi	Genus Kulti	Genus Malkapur	Genus Bodhan	Genus Bengaluru
Genus Araria	Genus Bally	Genus Wani	Genus Palwancha	Genus Hubli–Dharwad
Genus Gopalganj	Genus Barasat	Genus Lonavla	Genus Mandamarri	Genus Mysore
Genus Madhubani	Genus North Dum Dum	Genus Talegaon Dabhade	Genus Koratla	Genus Gulbarga
Genus Masaurhi	Genus Baranagar	Genus Anjangaon	Genus Sircilla	Genus Mangalore
Genus Samastipur	Genus Uluberia	Genus Umred	Genus Tandur	Genus Belgaum
Genus Barh	Genus Naihati	Genus Palghar	Genus Siddipet	Genus Davanagere
Genus Mokameh	Genus Bidhannagar	Genus Shegaon	Genus Wanaparthy	Genus Bellary
Genus Supaul	Genus Kharagpur	Genus Ozar	Genus Metpally	Genus Bijapur
Genus Dumraon	Genus Malda	Genus Phaltan	Genus Kagaznagar	Genus Shimoga
Genus Daudnagar	Genus Haldia		Genus Sangareddy	Genus Tumkur
Genus Arwal	Genus Madhyamgram	Manipur	Genus Bellampalle	Genus Raichur
Genus Forbesganj	Genus Berhampore	Genus Imphal	Genus Bhuvanagiri	Genus Bidar
Genus Bhabua	Genus Raiganj		Genus Vikarabad	Genus Hospet
Genus Barbigha	Genus Serampore	Meghalaya	Genus Jangaon	Genus Udupi
Genus Arrah	Genus Chinsurah	Genus Shillong		Genus Gangavathi
	Genus Midnapore			Genus Ranibennur
Chhattisgarh	Genus Balurghat	Mizoram	Tripura	Genus Ramanagaram
Genus Raipur	Genus Cooch Behar	Genus Aizawl	Genus Agartala	Genus Gokak
Genus Bhilai	Genus Arambagh	Genus Lunglei		Genus Chintamani
Genus Korba	Genus Tamluk		Uttarakhand	Genus Yadgir
Genus Bilaspur	Genus Gangarampur	Nagaland	Genus Dehradun	Genus Rabkavi Banhatti
Genus Durg	Genus Rampurhat	Genus Dimapur	Genus Haridwar	Genus Shahabad
Genus Raigarh		Genus Kohima	Genus Rishikesh	Genus Sirsi
Genus Mahasamund	Arunachal Pradesh		Genus Pithoragarh	Genus Chikkaballapur
Genus Dhamtari	Genus Itanagar		Genus Ramnagar	Genus Sindhnur
Genus Chirmiri			Genus Manglaur	Genus Tiptur
Genus Bhatapara			Genus Jaspur	Genus Challakere
				Genus Arsikere
				Genus Nanjangud
				Genus Sagara
				Genus Sira

About Genus

Genus Innovation that manufactures Genus Inverter and Battery is a part of Kailash Group, worth USD 400 million that manufactures complete range of solar power products. Major products sold under brand name Genus include tabular batteries, solar batteries, solar inverter, home inverter, UPS, solar panels, sine wave inverter, and more.

Genus Social Media Customer Care

Providing customer support through twitter handle or on Facebook page is a latest trend and customers are loving it as the resolutions are usually faster when you post your complaint publicly on Genus’s Facebook page or on the twitter. In fact, FirstBestService, also makes use of these social media accounts when helping customers get resolution to their problems/complaints. So, go ahead and share your grievance on social media account of Genus customer service.

• Twitter Handle: @GenusInnovation
• Facebook Fan Page: @GenusInnovation

Genus Grievance Redress Procedure

If you have a grievance that does not get resolved by Genus customer support or the Genus service center, then you can escalate your complaint to the Genus Nodal Officer by writing to him at

Genus Innovation Limited (Attn: Head Customer Care)
SPL 2B, RIICO Industrial Area,
Sitapura, Tonk Road,
Jaipur 302022, India

If a satisfactory resolution is not provided by the Grievance officer of Genus, then you may consider reporting the case to INGRAM (Integrated Grievance Redressal Mechanism).