My Tatkal Ticket PNR No. 8135552352 and Transaction id : 100000227467981 but ticket not confirmed. I have to ask know about CKWL ticket is it cancelled or not in case cancelled can we refund the amount. please inform me as soon as possible i am waiting your reply.
This complaint was submitted from the IRCTC Customer Service page..
Answer by FirstBestService
Dear Visitor, CKWL is a waiting list for tatkal tickets booked though IRCTC portal. So, for tatkal tickets, the waiting list acronym used is CKWL instead of GNWL. About status of ticket and cancellation, you can check the status by dialing 139 or you can confirm this from the charts prepared and displayed on notice boards of railway station. For tickets booked through IRCTC portal, all unconfirmed tickets are cancelled automatically and amount refunded to your payment method.