No Refund of Cancellation Fee by Railway Ticket Booking Agent

I did not receive the cancellation feeof INR 760 from my agent till date for the cancelled ticket whose details are as follow. please take it up with agent and ask him to pay me as these are railway ticket booking agents and they should be refunding immediately once they receive the money from Indian railways. PNR 4614960853. Kindly facilitate the refund from railway agent. Brgds…

Gopakumar K.G

 

Answer by FirstBestService
Dear Gopakumar K.G, Write to IRCTC with details of the authorized railways ticket booking agent, PNR number and other details to etickets@irctc.co.in.

Before you do that, first check the status of refund by visiting http://www.refunds.indianrail.gov.in/refund/refund.ref_status_public

If the refund has been issued, then talk to the agent first. Listen to his explanation why he is not refunding your the money.  If required report the matter to Police.