Eureka Forbes Water Purifier – Delay in Attending to Service Request

Eureka Forbes

Dear Ms. Deepa

Greetings!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hope you are doing well sorry to complaint about your team, I Manivannan mobile no 9790836780 from Coimbatore service request no 2013908105.

I associated with Eureka Forbes since 2009 got water purifier and every year paying for AMC, Yesterday raised complaint 11.30am and service team member Mr. Saravanan called me and said around 2pm coming home to do the service and attend complaint but he came home for service 8pm checked and said adopter to be replaced but doesn’t have with him for that coming today morning 9am still not came yet (till 3pm].

As per your team customers should wait for your convenient is it, see this is the way you treat your customers.

Kindly reply me as soon as possible what you want me to do next. you want me to look for some other service provider or you will solve the problem kindly advice.

Thanks & Regards

MANIVANNAN
9790836780

Please attend Mr. Manivannan's service request no 2013908105. He can be reached at 9790836780. Click To Tweet
Reply Received from Eureka Forbes Twitter Handle