IRCTC Customer Care

Railway Police Phone Number Railway Protection Force RPF GRP

In India, travelling in train can become an unpleasant experience if people around you don’t behave properly or indulge in unlawful activities like theft, drinking alcohol, taking drugs, gambling, teasing, harassment, pick pocketing, etc.

Earlier, the travelers used to feel helpless in such situations until they reach a railway station. But not any more. You can now call the RPF or GRP from your mobile number to report such issues and teach offenders a lesson.

Indian Railway Police Helpline Numbers

Railway Police Phone Number (RPF) 182
Govt. Railway Police (GRP) 1512
RPF Security Control Room Hours 24 x 7
Wait Time Less than a minute

You can call these numbers not just for security issues but also to report if you have lost your baggage or or left it in the train that has left the station. You can call 182 even in case of medical emergency.

Call Railway Police For Any Security Issue
Train passengers can now dial 182 (Railway Protection Force) or 1512 (State Govt. Police) while travelling in train or at railway stations to report incidents of crime or unlawful activities. The call is automatically routed to the the concerned police control room in the concerned city/state. The great thing is that customers can continue their onward journey after making the complaint.

Government Railway Police (GRP) & The Railway Protection Force (RPF)

Railways are being given security by two forces. One is Railway Protection Force or RPF, which comes under central government. The other is Government Railway Police or GRP, which is managed by the state government.

Important Note: Many people wonder which railway police phone number to call, 182 (RPF) or 1512 (GRP). While both forces are effective at their job, most people prefer calling RPF at 182 as they, as well as Indian Railways are managed by Ministry of Railways – Central Government.


The Railway Protection Force (RPF)

The Railway Protection Force has been constituted for protection and security of railway property and passengers. An Armed Force of central government, the RPF functions under the Ministry of Railways. RPF is empowered to deal with offences related to theft, dishonest misappropriation, unlawful possession of railway property, offences related to roof traveling, touting, unauthorized entry into coaches earmarked for ladies, unauthorized vending, trespass etc.

Call 182 to report unlawful activities, unauthorized entry, medical emergency, or lost baggage; when travelling on train. Click To Tweet

Government Railway Police (GRP)

Policing on the Railways being the constitutional responsibility of State Governments, State Police have a separate wing in the name of Government Railway Police (GRP) for the registration of cases, their investigation and maintenance of law & order within railway premises as well as running trains.

What to Know Before Calling Railway Police

 When calling railway police phone number, make sure you have your PNR number, train name, coach and seat/berth number, contact number and some idea of your location ready for quick submission of complaint.

If RPF does not provide assistance, you can always report the matter to GM, DRM, & railway ministry through your tweeter account. 

Best Phone Number to Call Railway Police

182 is the best phone number to call when facing a security issue or when you see an unlawful activity. They even help you in medical emergency.

 Also Read: IRCTC Phone Number for e ticketing. 

RPF Head Office – Control Room

Ministry of Railways, Rail Bhavan, New Delhi.

What is FirstBestService’s Relationship to Railway Police

FirstBestService is not related to railway police RPF or GRP at all. We only share phone numbers with customers of companies like Indian Railways. We are a free service that helps customers deal with customer service issues; we are not affiliated with Indian Railways or railway police in any way.

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